Shipping & Returns
Revised 08/08/2025
Shipping Policies
Nu-scripts.com typically packages wholesale orders 10-14 days after the order is placed. The method of shipment is selected by the customer upon checkout.
Domestic Shipping
All orders are shipped according to the best rate/time as determined by our computers based on package weight and destination. If the address is a post office box, apartment, or unit, a carrier other than the carrier you initially selected may be needed to transport the package. Please allow up to ten business days from the ship date for delivery when choosing ground shipping. Note: We are unable to ship to General Delivery addresses.
International Shipping (including Canada)
The shipping cost is dependent upon weight and destination and will be calculated during the final checkout. The average shipping time for international orders is 15 business days. If you do not receive your package within 30 business days, a refund for the purchase price of the products will be issued upon completion of a postal inquiry.
Please be advised that nu-scripts.com is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. Also, we kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery. International shipping charges are non-refundable.
Returns / Refunds and Exchanges...
nu-scripts.com guarantees that you will be 100% satisfied with your purchase, or we will refund the total cost of the product(s) purchased within the last 30 days.
Returns / Refunds and Exchanges
Credit card orders will be refunded to the card used for your purchase of each specific item. Check and money order purchases will be refunded by check.
Items received beyond the eligibility date will be discarded, and a credit will not be issued. Please note: all returns valued at $500 or more shall be subject to a 20% restocking fee.
Replacement Products
Nu-scripts.com will pay the cost of shipping the replacement product(s) to the customer.
Returns may be refused on an individual basis due to repeat patterns indicative of abuse.
If you have any questions about our return policy or about a specific return, email: info@nu-scripts.com or call 833-959-0015.
Private Label and or Custom Formula Products
Private Label orders or Custom Formulas are NOT eligible for Refund, Return, or Exchange without prior written consent from nu-scripts.com. Additional fees may apply based on the unique circumstances of the order.